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Dear Customer Service!
I am very appreciate the your efforts on your behalf to care for my mail.
Thank you very much. I'll recommend your service all my friends!
Sincerely,
J. Akimova, Russia
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Esther,
Thank you so much for your help. Your company provides wonderful service!
P. Granovetter, Canada
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Hi Esther
I just heard your sweet voice message and instructions for changing address.
I can’t thank you enough for taking the trouble to call me.
I really, really appreciate it!
Also huge thanks for extending the time for me on the items in my mail box, though I will try and manage to ship them tonight before I leave.
At least it has taken the pressure off and I am very grateful.
This fabulous service makes me very happy to be a customer of USAMAIL1.COM
Warm regards
L. Triffon, Israel
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Thanks a lot ,kind regards and thanks for your kind service!
N. Ketterer
S. Africa
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Dear Sir /Madam,
I have received all the expected mail and i note that i have just paid my monthly subscription as usual. I would like to thank you for the excellent service that i have enjoyed and should i require an american post drop again i would have no hesitation to use your service again.
Once again very many thanks
D. Wilson
United Kingdom
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USAMAIL1.COM friends:
FYI I has some good info (from website) however, after asking lots of questions and receiving
clear/insightful/super courteouspatient answers from an exceptional representative of your company
(ESTER) I signed up for services AND applied for an affiliate membership too!
ESTER sealed the deal I communicate with lots of folks by phone better treat her well and appreciate her terrific skills because I've decided she can represent my company anyday!
And I'd pay her well!
R. Getz
USA
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Dear Sir Mada
Thank you very much
You are very helpful
I. Alhadef
Greece
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Hi Nina
Nina your service its absolutely great, three days and my goods stay in Switzerland in my Store
Congratulation. Next time
Thanks René
Switzerland
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Dear USAMail1,
Hello there, hardworking people of USAMail1. You are all doing a fantabulous job. I am grateful for your service.
I received a Letter Pack from a sender who is unknown to me.
Please verify with your Warehouse Department that said letter pack is actually 1 lb in weight. Once the actual weight of this irtem has been confirmed, I am willing to have it shipped to my UK address.
Thank you very much for your continued service.
Sincerely,
D. Agustin
United Kingdom
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Esther,
Your reply was prompt, personal (you answered all my questions instead of sending me a cookie cutter reply) and well articulated. We are off to a good start!
I am going to your website to sign up now.
At your service
S. Godil
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Hello,
Sorry, I didn't realize my card has expired. I updated the card info.
I'm very happy with your service, fast and reliable. You do a great job, thanks alot.
Regards,
S. Philipowitz
Switzerland
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Just wanted to let you know I received my first mail package from USAMail1 the other day. Everything was received timely and with no problem.
Thank you for applying my label to the package and the special attention.
Best,
John
China
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Hi Esther:
Hope you are well! I just wanted to let both you and David know that the first box I received from your company was well received and in good order! Many thanks and I look forward to doing more business.
Matthew in Toronto
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Happy new year to everyone and thanks for all your kind assistance in 2008!
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Thank you. I appreciate your service. Your customer services and business is the best!
Have a great 2009.
B. Carr
USA
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Hi David:
Thank you again very much for your help!
Please know that I only have the BEST intentions for any possible business relationship we may establish. I did a fair amount of research before contacting your company and very much hope this is the beginning of a mutually beneficial and long term relationship.
As previously mentioned I am not in that big of a hurry as my plans are for solid long term business which will probably only grow in both volume and sebsequesnt dollars for us both over time.
Please thank Ester for me as wellshe was extremely welcoming and pleasant to speak to.
Thanks!
Matthew
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Hi I just want let you know I have really appreciated the service it was excellent.
Many thanks
K. Rarere
Australia
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Ester,
Glad I am now on top of it, I will arrange another paypal account for Friday coming.
I trust you had a great Christmas and I am glad I am one more customer to a fantastic business, thanks.
I sent a business letter out to China , and I am still expecting a sample tin of mints to arrive from CHINA , there is a GREMLIN(sorry speaker) in the works.
I have signed off most of my electronic communications with a XMAS wish and will focus on sales next year.
Thanks for the email .
john.
United Kingdom
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Thank you good job!
I requested consolidation of 2 packages and immediate mailing to me and hope to receive them asap...
(I did that online a while before your mail arrived confirming my form 1583, so I email this reply just to ensure you know that).
Best regards,
Denis
Ireland
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Dear Sir,
First, let me say how delighted I'm with your services. I'm particularly pleased that of all USA mail consolidators and forwarders out there that I could have opted, I went with your services right from the start, and it has been a very rewarding experience for me.
Sincerely,
Said.
Kenya
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Hello,
First i´d like to say that i have had great service so far and would reccomend this company to anyone, i havent had any problems.
Thank you for your help and great service :)
Katelin
Mexico
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Hello!
I'm satisfied your services, I send postcard fron New York City to Vaasa, Finland, those postcard came very fast!
Thank You!
R. Hellman
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I truly appreciate your help, your customer service is one of the best i ever seen in any company i ever worked with.
I. Ikar
Israel
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Hi,
Thanks for checking this issue.
I remember that i used the ship after consolidation check box.
i will try this again and let you know if there is a problem.
I appreciate a lot the great customer service i encounter each time i need something from you.
Thank you very much.
Attn: Jeff Online customer service just wanted to say that I was pleased to receive the new address change announcement. It is so much more professional..
Thanks again.
T. Zukow
Canada
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Hi Esther
Thank you and all the staff at USAmail so much once again all my clothing arrived safe and sound.
You offer such a great service.
Kind Regards
Jason
Australia
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Thank you so much for your kindness, Jeff. We have recommended you, and will continue to do so. We like doing business with real human beings. Much success to you!
All the best,
Ruth E.
Israel
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hi I have done everything it is simple and fast compliments.
good continuation and graces for the patience that has had toward a new client
ciao
carlo
Italy
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You guys are doing a great job by the way. Excellent service.
S. Croce
Australia
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First I would like to congratulate you for your excelent service, its the best mail forwarding I've found, your prices are great. I already made the payment, I would like to know if I payed for the Express or the Economy Service, and please remember to declare the guitar as a gift. Can you send me the tracking number when you have it.
Thank you very much,
J T Diego.
Hello: First all I would like to say I'm very happy with the service you provide. I have two packages in my mail and one more arriving today or tomorrow. I would like to know how can I do to send them to spain in only one package.
A. Campanario
Spain
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Hello again Esther,
I'm just writing you a quick note to let you know that you are by far the best person when it comes to customer service I have dealt with. You have been more than helpful to answer all of my questions and there has been quite a lot of them. Your company should be very proud to have you working for them as I can tell you take your work very seriously. Thanks again for your help, your service has been exceptional to a point that I would not consider using any other company for the services we require. All the best and I will be in contact with you again shortly.
Regards,
K. Gallet
Australia
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Att:Ester
Thankyou for the rapid response. A refreshing take of USA customer service.
I walked out this morning , scarcly believing I have only found you at the top of my online search yesterday.
Now that I have found your company, I am now to rebudget to to set it up to assist my business plan sent to a marketing manager of a company in the USA .
I plan to have this processed by Tuesday week, latest.
Will you pleasse readvise the steps I need to take to secure a mailbox for three months to allow 1 or 2 envelopes to reach my UK address safely and securely.
Thank you Ester.
john.
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Dear ,
Thanks and appreciate For Your Team!
Hossein
UAE
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Jeff,
Thanks for your prompt answer. The local Brazilian DHL website seemed not to recognize this number till yesterday. Now it does.
Regards,
L. Luccas
Brazil
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Hello Jeff,
Thanks a ton for all the help so far.
M. Park
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Dear Jeff,
I will be keeping the mailbox as it makes sense with the lower cost. I did my research and found that it will definitely be cheaper for me to keep this service. I did not realize that you can ship regular mail (USPS) as well.
Thank you for your quick response and help with my questions.
J. Williams
Canada
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Hi ,
I am enquiring from Cairns . Australia . Do you pick up parcels from Texas at a shop location to send to my address in Australia . As the Shop I want to purchase goods from doesnt send to Australia and I have just recieved a large parcel from USA through your service and must I say it was shocked ,recieved in 6 days of buying the parcel. In Australia we wait 2 weeks for freight ordering in same state. Your service is incredibly fast.
I am estimating the parcel would be about 10kg.
Thankyou
J. and S. Mathews
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Dear Mr Singer,
I'm glad to announce you that I've spoken about your excellent service
in my article on iPhone, published on the most famous italian mac
magazine!
D. Panacea
Italy
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Many thanks.
I received my item today safe & sound.
Great service. Excellent delivery turnaround time.
Again thanks,
kind regards,
S. Forrester
Australia
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I am not happy with USAMail service!
I am VERY, VERY Happy with your service!!
Joining USAMail has been one of the BEST decisions we have ever made.
You are efficient, fast, approachable, accurate, pleasant, helpful and costeffective.
THANKS!
Regards,
Dr. Glass
S. Africa
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Hi,
Can i pay for my shipping now.
I'm kind of enjoying this super quick service.
U guys r just amazing.
Rgds,
J. Ibae
Kenya
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To The Manager of USA Mail1:
This e-mail has reference to Esther Fisher, your Customer Service Representative and my contact from your company.
I wish to commend Esther for her efficiency, courteous service and luminous grace in handling all my shipping needs.
Esther has consistently demonstrated prompt and expedient accommodations whenever I send e-mail queries. I have spoken with her a few times over the phone and her polite demeanour comes across her voice. She is humble and respectful especially when handling my urgent calls and letters. As you know, New Yorkers tend to be very demanding people [my leasing agent in London can attest to that]. Esther carefully gleans my concerns with common sense and follow through. She also has strong listening skills as she skillfully restate my inquiries. This translates to her solid expressive and written communication skills. She represents your company quite well.
I am one of your truly satisfied customers, and Esther's primary goal has been to keep us and our patronage.
I strongly recommend for Esther to have the acknowledgment and recognition for her performance, and unequivocally, a raise. In the event that Esther remains in your company for the long term, I hope that she attains career advancement within your corporate ladder.
Thank you very much for having a stellar employee in Esther, who delivers a high quality of service. USA Mail1's success can be attributed to her being a valuable asset to your organization.
Respectfully Yours,
J. D. Agustin, United Kingdom
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